Managing and Coordinating Training

The training and development process

• Defining terms

  • Training

  • Development

  • Human resource development

• Benefits of training and development

• Training as an investment

• Main reasons training programs fail

• ISD model of training and development

  • Needs analysis

  • Training design and delivery

  • Training evaluation

Coordinating training activities

• Preparing a training tasks timeline

• Training announcement templates

• The training site

• Seating arrangement

• Opening training courses

  • Training logistics checklist

  • Welcome message

• Monitoring course progress

• Closing training courses

  • Feedback forms

  • Post training action plans

  • Cerfificates

  • Closing speech and reminders

To buy or to design

• Off-the-shelf, customized or in-house development

• Advantages of buying a training program

• Advantages of designing a training program

• Criteria to consider

• The purchase-or-design decision

• Next steps following a decision

  • An effective RFP

  • Assessing and selecting training vendors

Transfer of training

• Defining transfer of training

• Barriers to the transfer of training

• Transfer of training process

• Whose responsibility is it

• Transfer of training activities

  • Before training courses

  • During training courses

  • After training courses

Training trends and best practices

• Computer-based training

• Rapid eLearning

• Learning Management Systems (LMS)

• Experiential learning

• Blended approach

• Training best practices