Essential Skills for Contract Professionals

Overview/principles of contracts

• Definition of a contract

• Purpose of contracting

• Knowing your contract

• Scope of work

• Terms and conditions

• Stages of contracting

• Contracting process

Communication and writing skills

• Communication model

• Barriers to communication

• Active listening

• Written communication

• Drafting fundamentals

• Managing conflicts

Negotiation skills

• Concept of negotiation

• Principled negotiation

  • Separating people from problem

  • Focusing on interests not positions

  • Inventing options for mutual gains

  • Using objective criteria

• Negotiation's structured approach

• Negotiation plan

• Zone of a Possible Agreement (ZOPA)

• Best Alternative to a Negotiated Agreement (BATNA)

• Conducting the negotiation

Managing Issues and Risk

• Issues management

• Techniques used in issues management

• contract Management and risks

• Identifying risks

• Evaluating risks

• Risk response planning

• Decision making

Managing performance of contractors

• Project/contract relationship

• Project diagram

• Developing Gantt chart

• Milestone chart

• Schedule control

• Measuring contractor’s performance

• Key Performance Indicators (KPIs)

• Target Setting

• Benchmarking